If minors are staying alone, they must have parental consent.
(However, children under 15 years old cannot stay without a guardian, even if they have a consent form.)

We ask that you submit a consent form when you check in. If you do not submit the consent form, we may refuse to allow you to stay at the hotel.
Please use the consent form below.
Minor Consent Form

Check-in is possible from 3:00 pm, while check-out is required by 12:00 pm

We will operate a “Self-Service Locker" on the 1st floor.

●Initial storage is free of charge for up to 24 hours.
●After 24 hours, items will be stored separately at the front desk. Please note that perishable items such as food will be disposed of immediately.
●Any items that are not retrieved within 3 months from front desk storage will be disposed.
●Usage is only available for hotel guests. We will firmly refuse any use by individuals other than those who actually stay. (Not available for accommodation personnel)
●We do not take any responsibility for theft, loss, or damage of stored items caused by the user’s mistake or failure to follow instructions.

LOCKER SIZE : Width 400mm x Depth 600mm x length 1030mm

① If you wish to check in before 9 am
Accommodation reservations must be made the day before.
Even if you request a room on the same day and we are able to prepare your room, it will be charged the accommodation fee for the previous day.
②If you wish to check in from 9:00 am to 12:00 pm
Basically, we do not accept early check-in during this time.
Please ask at the front desk as it may be possible depending on availability on the day.
In that case, there will be additional charge.
③If you wish to check in from 12:00 pm to 3:00 pm
We accept additional charge.
However, this may not be possible depending on the availability of rooms on the day.

*We kindly ask for your understanding that ① to ③ are greatly affected by the room conditions.

Please contact at resv@splaisir.com / +82 2 772 0900

Late check-out may be possible by contacting our Reception and is subject to availability on the date of departure. (Be noticed that extra charges may apply.) A one-night room fee will be charged if you would like to stay later than 3:00 pm We will be happy to keep your luggage in our storage room for free after your check out.

The cancellation policy and fees are set as follows.

One day before your check-in date and the day of your stay: 100% of the first night's accommodation fee
No-show without notification: 100% of the first night's accommodation fee

*In the case of consecutive nights, the cancellation fee will be applied at the rate of the first day of stay.
*Cancellation policy may differ depending on some plans. Please be sure to check the cancellation policy as it is stated in the plan description and reservation confirmation email.

If you request an early checkout by 2 days before your originally scheduled checkout date, changes can be made without any fees.
If you request after that period (1 day before to the day of checkout), one night's room charge will apply. Thank you for your understanding.

No, breakfast is not included in the room rate. Please choose the breakfast option on the reservation page if you wish to arrange breakfast, or Contact Us for additional arrangements.

If you have left something in your room, please contact us at the email address or phone number below.
front@splaisir.com / +82 2 772 0900
*We will not contact customers regarding lost items, except for valuables and items containing personal information. Other items will be disposed of three months after the date of discovery. However, food, drinks, cigarettes, magazines, etc. will be disposed of on the same day, regardless of the item.

Complimentary wired and wireless Internet access are available in all of our guest rooms.

Guest rooms at the SOTETSU HOTELS THE SPLAISIR SEOUL MYEONG-DONG are all non-smoking rooms.

The guest can take their own food and alcohol, however, we do not accept the delivery service such as chicken, pizza, Etc.

There is no extra bed.

In accordance with the Ministry of Environment's 'Regulations on the Use of Disposable Products in Lodging Facilities', we are changing the amenities in our rooms to comply with government policy and actively participate in environmental protection.

▶ No longer provide free toothbrushes and toothpaste and sell them at the front desk.
▶ Shampoo, Conditioner, Shower gel, Face & Hand Soap will continue to be offered as dispenser products.

We appreciate your understanding and cooperation. Please join us in taking a step towards protecting the environment.

Starting Date : March 29, 2024
Sale items: Toothbrush & Toothpaste Set KRW1,000 (tax included), Razor KRW1,000 (tax included)
Where to buy: 1st floor front desk

There is no computer in the guest room, but computer use is available at the business corner, 17F. (free of charge)

Cooking is not allowed in the room.

The hotel does not have a connecting room. For adjoining room assignment, please request at the time of booking in advance and this will not be guaranteed subject to room availability.

The hotel only accepts Korean SE type 220V outlets.

We have straightening irons and curling irons (36mm) available for loan at the front desk. Please feel free to ask if you require one.
* Rental may not be possible depending on stock availability.
Hair irons can be hot and can cause burns or fire, so please be sure to read the usage guide and instruction manual here before using them.

HDMI cables can be connected in the room, but please bring your own HDMI cable.

客室内に消臭スプレーを用意しております。

USB charging is possible in the room, but it is slow charging.

Bathroom Amenities (Leparfla)

Shampoo, Conditioner, Shower Gel, Soap (Provided in room)
Body Lotion (Available for purchase at front desk)

■All products available for purchase at front desk
Website: https://leparfla.com/category/all/44/
(The website is in Korean. Please use your browser's translation feature.)

Fitness center is located on the first basement.

There are no smoking areas inside or around the hotel.

There is a WOWPASS machine in the lobby.
This machine allows you to exchange money and charge your card.
A loaded WOWPASS card can be used at all stores that accept card payments.
It also has a T-money function, so it can be used on public transportation such as subways, buses, and taxis.

We have a scale available in the lobby.

There is a toilet in the lobby.

Children aged 6 and under can stay free of charge, up to 1 child per room.
However, additional bedding will not be provided.
If you need bath towels or towels for children sharing a bed, please contact the front desk.
Please note that guests aged 7 and over will be charged adult rates.

Baby cots are available free of charge for children under 2 years old, subject to availability.
However, please note that availability will be determined by inventory on the day.
Please contact us in advance if this is required.
resv@splaisir.com +82 2 772 0900

Size: Width 105 x length 70 x height 75 (cm)

Payment on the official website is only available on site.

Payment is only accepted on site, and cannot be changed to prepayment.

We sincerely apologize, but unfortunately our hotel does not accept T-money as a payment method.

For the comfort and enjoyment of all guests, our property has a strict 'No Pet' policy other than registered guide-dogs.

Our hotel conducts bed bug prevention work every month, and we have never had any bed bugs in our hotel.

Please click here for detailed information about tax-free refunds.