We started offering "Extended Stay Discount During Typhoons and Earthquakes" We provide extended stays at special rates exclusively for guests who are already staying at our hotel when flights and Shinkansen trains are suspended due to disasters including typhoons and earthquakes.

If a guest is unable to return home during a disaster, they can stay at our hotel at a special price if there are rooms available .

*If the stay on the day of check-out or the day after is extended due to the suspension of "airplanes/shinkansen" due to a disaster
 

Extension of stays can only be requested by phone or at the front desk during your stay.

50% discount on telephone reception fees for eligible stay dates at the time of Contact
* Breakfast is not eligible for discount.
* SOTETSU HOTELS CLUB members are eligible for cashback
 

If you cancel a reservation that has been accepted with the extended stay discount in the event of a typhoon or earthquake, there will be no cancellation fee.

・Sotetsu Fresa Inn
・SOTETSU GRAND FRESA
・THE POCKET HOTEL
・HOTEL SUNROUTE PLAZA SHINJUKU
・TOKYO GREEN PALACE
・HOTEL SUNROUTE NIIGATA