Up to 15 % OFF
Member benefits include up to 15% off regular accommodation rates!
SOTETSU HOTELS CLUB
- HOME
- SOTETSU HOTELS CLUB
- About the app
APPLICATION
Search for hotels on the map
Easily search for hotels by looking at the map!
How to useSearch from your current location
Tap "Find a hotel" → "Search from current location" on the app home screen to display hotels close to your current location.
STEP 01
Tap "Find a hotel"
STEP 02
Tap "Search from current location"
STEP 03
Show hotels near your current location
How to useSearch by region/major city
You can also display the results by region by selecting the area or major city you want to search and tapping the map icon in the upper right corner.
STEP 01
Select the area or major city you want to search
STEP 02
.png)
Tap the map icon in the top right
STEP 03
Display by region possible
Register your favorite hotels and make reservations easily
Register your favorite hotel and easily book your usual hotel from the app home screen!
STEP 01 Search for hotels
Select the hotel you want to add to your favorites from the search results.
Go to the "HOTEL INFORMATION" page.
Tap the "Add to Favorites" button at the bottom of the page.
STEP 02 Favorite registration complete
Next time, please proceed to booking from the app's home screen.
Quick check-in with your member QR code
Simply scan the QR code on your member page when checking in!
Check-in is quick and easy.
STEP 01
Log in and make a reservation using the SOTETSU HOTELS CLUB app
After logging in, you can search for hotels or make reservations from hotels you have added to your favorites.
*The image may differ from the actual product.
STEP 02
During the check-in process
Hold up the QR code
Please prepare the member QR code displayed on the home screen of the app.
Check-in procedures can be carried out using the self-service check-in machines located in the hotel lobby.
After selecting "Check-in",
To check in, select "Check from QR code."
Please hold up your membership QR code.
*The image may differ from the actual product.
STEP 03
Check-in complete
Follow the instructions on the automatic check-in machine.
Payment will be made and room keys will be issued.
Receive your room key and check-in is complete!
Precautions
- Depending on the hotel or reservation details, you may not be able to check in using your smartphone.
Your smartphone is your room key
Unlock your room key with just one push of a button on your smartphone!
It can also be used for security panels in elevators and for entering hotels (late at night), eliminating the need to carry a card key.
*The "smartphone as room key" service is available at some hotels. We will gradually expand this service.
Please check here for participating hotels.
*The image may differ from the actual product.
STEP 01
Check-in procedure
Please register as a member on the app,
Check-in procedures will be carried out using the self-service check-in machine.
If you follow the instructions on the machine,
The key selection screen will be displayed.
Please select "Smartphone Key."
STEP 02
Display the key on your smartphone
Please turn on Bluetooth on your smartphone.
Launched the SOTETSU HOTELS CLUB app,
Press "SMARTPHONE KEY" displayed on the home screen.
STEP 03
Hold it over the sensor
Unlocking communication will begin, so hold your smartphone over the lock sensor as shown in the photo.
If the green light on the lock sensor lights up, the door has been unlocked successfully.
Precautions
- Only one device may be used per room. If multiple guests are staying, all guests except the main guest will be provided with a card key.
- If one person uses one room, either a card key or a smartphone key will be provided.
- If you are using an iPhone, depending on the specifications of your iPhone, Apple Pay® may start up when you hold it over the lock sensor.
Even in this case, the unlocking communication is still occurring, so the door will unlock if you continue to hold it over the lock sensor. - For some devices, you may need to turn on the smartphone's location information and allow location information to be sent to the SOTETSU HOTELS CLUB app.
Membership fee/annual fee
free
SOTETSU HOTELS CLUB
Register as a member for more convenience and savings!
Register as an app member here
3STEP Register with
Download now
Supported OS: iOS 16-26 /
Android 9-16
- *This service may not be available on some eligible models.
- *A mobile network or Wi-Fi connection is required to use the SOTETSU HOTELS CLUB app.
