Facilities & Services

Facilities & Services

Facilities

01 2
1st Floor
1st Floor

Front desk/lobby

Please feel free to ask us to store your luggage before check-in or after check-out.
We aim to make our hotel a "second home" for our guests, and we look forward to welcoming you with our unpretentious and frank "Fresa Style".
  • Cashless

    We accept cashless payments only.
    Please use a credit card or QR code payment system for payments of room charges. (We do not accept cash payments.)
  • Self check-in/check-out terminal 1st Floor

    You can carry out the check-in and check-out procedures with easy operation by yourself. Members of SOTETSU HOTELS CLUB can carry out the procedures even faster by holding up the membership QR code.

Breakfast at Sachifukuya CAFÉ Fresa Inn Kobe-Sannomiya

For Breakfast, you can enjoy a Japanese buffet at "Sachifukuya". Start your day with Breakfast. Enjoy a fulfilling day with delicious Japanese food.

More about Breakfast here

1st Floor

Others

  • Vending machine corner 2nd Floor

    Soft drink vending machines are available.
    *Vending machines accept IC cards and cash.
  • Ice maker 2nd Floor

    It is located on the second floor.
    Please feel free to use it when you want to enjoy a cold drink.
  • Coin laundry 2nd Floor

    We also provide coin laundry facilities with drying functions, so you can use them with peace of mind, whether you are staying for a long period of time or for a sudden overnight stay.
    There are 4 washing and drying machines available for guests' exclusive use.
    You can check the coin laundry's operating status on the TV in Guest Rooms.
    *Coin laundries accept IC cards and cash.
  • Smoking booth 1st Floor

    There is a smoking booth on the Hotel 1st floor.

Services

Water purification system in the entire hotel "Ryosui Kobo"

By installing the "Water purification system in the entire hotel "Ryosui Kobo" the hotel, all water used in showers, toilets, and other areas is transformed into gentle water called "SOU-BI-SUI".

For more information on "SOU-BI-SUI" click here

Click here for details on Ryosui Kobo Pure Water

  • Free Amenities

    We have prepared some delightful items for you, such as bath additives, bath salts, skin care products, and hair care products. Please help yourself to whatever you like before going up to guest rooms.
  • Contactless IC key card

    All rooms are equipped with a contactless IC key card. A key card is also required to enter the hotel (1:00 am - 5:00 am) and to use the elevator.
    Our high security prevents unauthorized entry so that families can enjoy a safe stay.
  • Use your smart phone as a room key

    You can unlock your room with your smartphone. It can also be used instead of a room key to enter the hotel (between 1am and 5am) and to operate the elevators. You can go out without having to carry your room key.
    * Contactless IC key card can also be used.
  • Wi-Fi

    Free Wi-Fi is available throughout the hotel and in all rooms.

    Please check your notes and use enviroment.

  • AED (Automated External Defibrillator) 1st Floor

    A device for saving the life of someone experiencing sudden cardiac arrest and preventing sudden cardiac death. At Sotetsu Fresa Inn we value human life very highly, and all our hotels are equipped with an AED at the front desk.
  • Air purifier with humidifier function

    All rooms are equipped with air purifier with humidifier function.

Items Available on Loan

You can request items available on loan during your stay. Please understand that supplies are limited.
  • Blanket

  • Hair irons

  • Curling dryers

  • Irons / Ironing boards

  • Pants presses

  • Wine openers

  • Thermometer

  • Nail clippers

  • Envelope

  • Sewing kits

  • Electric lamps

  • Wheelchairs

  • Mobile chargers

  • Tempur-Pedic pillows

  • Ion steamers

  • Chopsticks

  • Ice buckets

  • Ice packs

  • Extension cords

  • Non-slip bath mats

*Image for illustrative purposes

If the "content blocker" of Safari is enabled on iOS devices such as iPhones and iPads, some parts may not be displayed correctly. We apologize for the inconvenience, but please try again after temporarily turning off the content blocker setting on your device.
Cases where the ad cannot be displayed have been confirmed with Trend Micro's Virus Buster Mobile, but if you are using another ad blocking app, you can disable it by following the same procedure.

About the Setting Procedure