Facilities & Services

Facilities
In-house services

Facilities

01 2

5th floor

5th floor

Front desk/lobby

The front desk and lobby are located on the 5th floor. Our friendly staff will ensure you have a comfortable stay with their attentive service.

Cashless

We accept cashless payments only.
Please use a credit card or QR code payment system for payments of room charges. (We do not accept cash payments.)
5th floor

Self check-in/check-out terminal

You can carry out the check-in and check-out procedures with easy operation by yourself. Members of SOTETSU HOTELS CLUB can carry out the procedures even faster by holding up the membership QR code.

Breakfast venue

The Breakfast Venue, Buffet Lounge SUN, operates under the motto of "local production for local consumption" and serves a Japanese and Western buffet centered around seasonal ingredients from Nagano Prefecture.

Photo: Breakfast 5th floor

Others Other

Internet TV

The televisions in the guest rooms are equipped with apps for online video streaming services.
Customers who have an account for the applicable service can watch by logging in with their own ID.
<Video streaming services available on Guest Rooms TVs>
*To watch some video streaming services, you will need your own account.
AbemaTV, NETFLIX, hulu, U-NEXT, Youtube, prime video
Conference rooms and banquet halls

We can meet a variety of needs, from small gatherings to conferences and seminars. (Reservations required)

Click here for details on Banquets & Conferences
5th floor

Currency exchange machine

To ensure that our Oversea guests can use our services with peace of mind, we have installed a foreign currency exchange machine within the hotel.
You can easily exchange currency into Japanese yen 24 hours a day. We support major currencies (12 countries), and you can use our service smoothly without having to wait in line at the front desk.
Please take advantage of our convenient foreign currency exchange service before sightseeing, dining, or using public transportation.
5th floor

Microwave oven

We have a shared microwave available. Please feel free to use it to heat up any food or lunch you bring with you.
Please check the precautions before use.
8th floor

Ice maker

They are installed in the coin laundry corner.
Please feel free to use it when you want to enjoy a cold drink.
8th floor

Laundromat

For long-term stays or last-minute bookings, we offer a Laundromat with drying function for your convenience. Three washer-dryers are available. This facility is for hotel guests only.
* The Laundromat only accepts cash.
*Detergent is dispensed automatically. Please note that we do not sell detergent or fabric softener.
5th floor

Smoking booth

There is a smoking booth on the 5th floor of the hotel. Smoking is prohibited in the restaurants and meeting rooms. Please use the smoking booth if you wish to smoke.
1st Floor

Convenience store Lawson

There are no vending machines on each Guest Rooms. Please purchase your drinks at Lawson.
1st Floor

Nagano Electric Railway Expressway Bus Information Center

The express bus information desk for buses from Nagano to Ikebukuro, Nagano to Niigata, and Nagano to Osaka and Kyoto is located on the Hotel 1st floor.

Learn more
1st Floor

Waffle Jam Shop, Cloudy with occasional sunny spells, Morino Coffee Shop

A cafe in front of the station that sells homemade jams made with seasonal fruits and serves freshly baked waffles. The handmade waffles are baked in-house and can be topped with ice and your favorite jam.
4th floor

Big Echo Nagano Station Store

Karaoke Big Echo Nagano Ekimae is a 2-minute walk from Nagano Station. Karaoke offers a variety of karaoke rooms, from popular party rooms to Non-smoking rooms, as well as standard free time and student discounts. Big Echo Nagano Ekimae is open from 11:00 to 6:00 the next morning!

Learn more

Services

5th floor

Free Amenities corner

We have prepared some delightful items for you, such as bath salts, skin care products, and hair care products. Please help yourself to whatever you like before going up to Guest Rooms.
*Please take Toothbrush, Hair brush, body sponges, etc. here. (They are not provided in the room.)
pajamas

We offer hotel-original pajamas made of soft, fluffy waffle fabric, and a comfortable two-piece design with separate top and bottom for easy movement.

Installation location: Elevator hall on each floor
Wi-Fi

Free Wi-Fi is available in the lobby, breakfast area and all guest rooms.

Please check your notes and use enviroment.
Contactless IC key card

All rooms are equipped with a contactless IC key card. A key card is also required to enter the hotel (1:00 am - 5:00 am) and to use the elevator.
Our high security prevents unauthorized entry so that families can enjoy a safe stay.
5th floor

AED (Automated External Defibrillator)

A device for saving the life of someone experiencing sudden cardiac arrest and preventing sudden cardiac death. At Sotetsu Fresa Inn we value human life very highly, and all our hotels are equipped with an AED at the front desk.
Air purifier with humidifying function

All guest rooms are equipped with air purifier with humidifying function.