Facilities & Services

Facilities
In-house services

Facilities

01 2

1st Floor

1st Floor

Front desk/lobby

We welcome you with a genuine smile and hospitality that makes us the first choice of our customers.
Please feel free to ask us to store your luggage before check-in or after check-out.
Our 24-hour concierge service will fully support you during your stay.
We aim to make our hotel a "second home" for our guests, and we look forward to welcoming you with our unpretentious and frank "Fresa Style."

Cashless

We accept cashless payments only.
Please use a credit card or QR code payment system for payments of room charges. (We do not accept cash payments.)
1st Floor

Self check-in/check-out terminal

You can carry out the check-in and check-out procedures with easy operation by yourself. Members of SOTETSU HOTELS CLUB can carry out the procedures even faster by holding up the membership QR code.

Breakfast venue

Enjoy a 20-item buffet menu along with freshly ground coffee at Cafe Pinocchio Sotetsu Fresa Inn Inn Kitahama on the Hotel 1st floor .

More about Breakfast here

1st Floor

Others

2nd Floor

Vending machine corner

We have vending machines offering alcoholic and soft drinks. Please feel free to use them to grab a drink before settling into your room.
There is also an ice machine and coin laundry on the second floor.
*Vending machines accept IC cards and cash.
2nd Floor

Ice maker

There is an ice machine in the vending machine corner on the 2nd Floor. Please feel free to use it when you want to have a cold drink.
2nd Floor

Coin laundry

We also provide coin laundry facilities with drying functions, so you can use them with peace of mind, whether you are staying for a long period of time or for a sudden overnight stay.
*Cash and QR code payments are available.
1st Floor

Smoking booth

There is a smoking booth on the Hotel 1st floor. Guests who wish to smoke are welcome to use this booth.

Services

Water purification system in the entire hotel "Ryosui Kobo"

By installing the "Water purification system in the entire hotel "Ryosui Kobo" the hotel, all water used in showers, toilets, and other areas is transformed into gentle water called "SOU-BI-SUI".

For more information on "SOU-BI-SUI" click here

Click here for details on Ryosui Kobo Pure Water

Free Amenities

We have prepared some delightful items for you, such as bath additives, bath salts, skin care products, and hair care products. Please help yourself to whatever you like before going up to guest rooms.
Wi-Fi

Free Wi-Fi is available throughout the hotel and in all rooms.

Please check your notes and use enviroment.
Contactless IC key card

All rooms are equipped with a contactless IC key card. A key card is also required to enter the hotel (1:00 am - 5:00 am) and to use the elevator.
Our high security prevents unauthorized entry so that families can enjoy a safe stay.
Air purifier with humidifying function

All guest rooms are equipped with air purifier with humidifying function.