Advance payments on Oversea booking sites do not support the Japanese invoice system (qualified invoices and receipts).
- Release Date
- Categories
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- important
- notice
We would like to inform you about the invoice system that will begin in October 2023.
Advance payments on Oversea booking sites do not support the Japanese invoice system (qualified invoices and receipts).
*Please note that if you make a reservation with advance payment, the hotel will not be able to issue a receipt.
The hotel will issue a receipt only if payment is made on site.
■Major Oversea booking sites
Booking.com
Expedia
Agoda
Trip.com (formerly Ctrip)
If you require a receipt that complies with Japan's domestic invoice system (qualified invoices and receipts), please make your reservation through our hotel's official website or official app, or through a travel agency or its booking website in Japan.
Our "SOTETSU HOTELS" reservation site can be found here ⇒ https://sotetsu-hotels.com/
Please note that when making a reservation through a travel agency, if payment is made in advance, the hotel will not be able to issue a receipt. In this case, please Contact the travel agency you made your reservation with.


