Facilities & Services

Facilities
In-house services

Facilities

01 2

1st Floor

Front desk/lobby

We welcome our customers with genuine smiles and hospitality that make us their first choice.
Please feel free to ask us to store your luggage before check-in or after check-out.
Our 24-hour concierge service will ensure you have a comfortable stay.

Cashless

We accept cashless payments only.
Please use a credit card or QR code payment system for payments of room charges. (We do not accept cash payments.)
1st Floor

Self check-in/check-out terminal

You can carry out the check-in and check-out procedures with easy operation by yourself. Members of SOTETSU HOTELS CLUB can carry out the procedures even faster by holding up the membership QR code.

Lounge [Breakfast Venue]

Enjoy Breakfast in the lounge where the pleasant morning light pours in through the windows. We offer a daily buffet of Japanese and Western dishes. Please enjoy this precious moment of relaxation before your departure.

More about Breakfast here

Lounge 1st Floor

Others

2nd Floor

Vending machine corner

We have vending machines offering alcoholic and soft drinks. Please feel free to use them to grab a drink before settling into Guest Rooms.
There is also an ice machine and coin laundry on the 2nd Floor.
*Cash and cashless payments are accepted.
2nd Floor

Ice maker

There is an ice machine in the vending machine corner on the 2nd Floor. Please feel free to use it when you want to have a cold drink.
2nd Floor

Coin laundry

We have coin laundry machines with drying functions so you can use them with peace of mind whether you are staying for a long period of time or for a sudden overnight stay. (Drum type/2 machines)
*IC cards and cash are accepted at the coin laundry.

Services

SOU-BI-SUI

Water purification system in the entire hotel "Ryosui Kobo"

By installing the "Water purification system in the entire hotel "Ryosui Kobo" the hotel, all water used in showers, toilets, and other areas is transformed into gentle water called "SOU-BI-SUI".

Learn more about SOU-BI-SUI

Click here for details on Ryosui Kobo Pure Water

Free Amenities corner

We have prepared some delightful items for you, such as bath additives, skincare products, and haircare products. Please help yourself to whatever you like before going up to your room.
Wi-Fi

Free Wi-Fi is available throughout the hotel and in all rooms.

Please check the usage environment and notes.
Contactless IC key card

All rooms are equipped with a contactless IC key card. A key card is also required to enter the hotel (1:00 am - 5:00 am) and to use the elevator.
Our high security prevents unauthorized entry so that families can enjoy a safe stay.
AED (Automated External Defibrillator)

This is a device that saves lives from sudden cardiac arrest (sudden cardiac death). At Sotetsu Fresa Inn, we respect human life and have installed this device at the front desk of all our hotels. Anyone can use it, regardless of whether they are staying at the hotel.
VOD (Video On Demand)

For JPY 1,000 per night, you can enjoy the program until 10am the next day. You can choose your favorite program from over 150 titles.
*Tickets can only be purchased with cash.