Up to 15 % OFF
Member benefits include up to 15% off regular accommodation rates!
We have compiled a list of frequently Contact.
If you check in advance, you may be able to find a solution.
Please feel free to use it.
- After confirming Contact, a representative will respond to you.
Please note that it may take several business days for us to respond. If you need a response urgently, please Contact the hotel by phone. - If E-mail address is incorrect, we will not be able to reply. Please double-check your email address before sending.
- Please note that we may not be able to reply depending on the content of Contact.
- To prevent phishing emails, it may take some time for us to respond to emails containing URLs or files attached.
- The personal information you enter will only be used to respond to your inquiry. Please refer to Privacy policy for information on how we handle personal information.
- Please fill in the necessary information in the form below,
Please press the "Go to confirmation screen" button. -
- 01 Enter (Currently at this step)
- 02 Input
- 03 Sending
Required fields are required.
・Reply to customers will be sent from the domains "@sotetsu-group.jp" and "@sotetsu-hotels.com".
・If you are unable to receive emails, it may be because your email settings are set to reject emails.
・If you have specified domain reception in your reception settings, please set "@sotetsu-group.jp" and "@sotetsu-hotels.com" as the domains you want to receive emails from individually.
・If you are unable to receive emails, it may be because your email settings are set to reject emails.
・If you have specified domain reception in your reception settings, please set "@sotetsu-group.jp" and "@sotetsu-hotels.com" as the domains you want to receive emails from individually.
